Thursday, May 27, 2010

House Update-Appliances

So, I got a phone call yesterday from Lowes about our appliances (for some reason they had my # instead of Wes'). This is just after I read a text from Wes that he still hadn't heard if our appliances are in. We also had the lot cleared. So, our appliances were supposed to be delivered last Friday (5/21), but while at Seabrook Wes gets a call (on Tuesday 5/18) that they were back ordered and would be delivered on Thursday (5/27), today.
So, the lady precedes to tell me that the microwave is back ordered 6-8 weeks. Therefore our cooktop and oven (which we need to pass inspection) is/has been sitting in the warehouse
waiting on the microwave.
Yes, very very disturbing. See since they were all on 1 PO the warehouse waits on all products to be shipped. They problem for us is that we can move in without a microwave, but we have to get a hole cut for the cooktop and it hooked up to get the gas line. Along with the oven.
So, we are told that it would be not next weekend, but the following weekend (6/7) before they would be here.
I they call and talk to the lady, who finally says that she will have her store manager call me. Apparently, it sounds as if they guy who Wes spoke to on the 18th could have cleared this up then but who knows. After talking to the manager for awhile, he finally gets my frustration. I actually think that I stayed pretty calm. I didn't demand and rebates or threaten. I was hoping that he would offer. He said that he would call the manufacture and call me tomorrow to get an arrival date.

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